Refund policy

 

Introduction Consumers have the right to withdraw from this contract under the following provisions. A consumer is any natural person who enters into a legal transaction for purposes predominantly outside their trade, business, or profession.

 

Right of Withdrawal You have the right to withdraw from this contract within fourteen days without stating any reason.

 

The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, has taken possession of the last goods.

 

To exercise your right of withdrawal, you must inform us (Lynice Berger, Lynice Divine Magic, Segelfliegerdamm 32, 12487 Berlin, Germany, Tel.: 01716490839, Email: lynicedivinemagic@gmail.com) of your decision to withdraw from this contract through a clear declaration (e.g., a letter sent by post or email). You may use the attached sample withdrawal form, which is not mandatory.

 

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period expires.

 

Consequences of Withdrawal If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs arising from choosing a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

 

For this repayment, we will use the same payment method you used in the original transaction unless expressly agreed otherwise; in no case will you be charged fees for this repayment. We may refuse the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.

 

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day you inform us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the fourteen-day period has expired.

 

You bear the direct costs of returning the goods.

 

You are only liable for any diminished value of the goods resulting from handling them other than what is necessary to establish their nature, characteristics, and functioning.

 

General Notes

 

Please avoid damaging or contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

 

Please do not return goods to us freight collect.

 

Please note that the above points 1-2 are not prerequisites for the effective exercise of the right of withdrawal.

 

1. Withdrawal Form If you wish to withdraw from the contract, please complete this form and return it to:

 

Lynice Berger Lynice Divine Magic Segelfliegerdamm 32 12487 Berlin Germany Email: lynicedivinemagic@gmail.com

 

I/We () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods ()/provision of the following service ():

 

Ordered on () ____________ / received on () __________________

 

Name(s) of consumer(s):

 

Address of consumer(s):

 

Signature of consumer(s) (only for notifications on paper):

 

Date:

 

(*) Delete as appropriate.